Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.
At Lexus of Louisville in Louisville, KY, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Lexus of Louisville, allow us the opportunity to earn your business.
Very satisfied with my visit to the dealership and the purchase of a 2013 GS 350. John Bennetsen (Sales Consultant), Simon (Manager) and Kevin (Financing) were a pleasure to deal with. There was no pressure from anyone and the negotiations went about as smooth as can be. The staff was friendly and knowledgeable to answer any questions I had. Great people to deal with.
2013 GS 350
I had my IS 250 serviced today at Lexus of Louisville and had the pleasure of doing business with Kim. She was fantastic!!!! Thank you.
I've heard the horror stories of used car sales. I'm so thankful we found a trustworthy and friendly dealership to buy from. My wife and I bought a used car from Bill Maetschke at Lexus of Louisville and experienced first-rate customer service through the entire process. We found a used car we liked online and decided to check it out. Instead of making us feel like we shouldn't bother the sales team with an inexpensive used car, we were welcomed and given the same service I expect someone buying a new Lexus would be given. Bill was patient and friendly as we drove the car around with our toddler in the back seat. When we decided we'd like to move forward on the vehicle, he worked with me to get to a price we both agreed on. We took the car on a long trip this past weekend and had a strange noise surface. When I asked the dealership about it, instead of being made to feel that it was my issue now, I was told to bring it in ASAP so they could take a look. They looked, are fixing it, and even gave us a loaner. If you're buying a car, new or used, go to Lexus of Louisville. The staff is friendly and the customer service is fantastic.